Think of this like Act! 101 + 201. We cover the basics, but go into enough depth to satisfy both those who are new to Act! as well as seasoned users looking to round out their skill set and "go beyond the rolodex".
Len Kamerman started working with Act! back in 2002 with version 6 and became an Act! Certified Consultant in 2006 the same year he started his consulting practice. Len's expertise is in customizing Act! to meet the requirements of individual businesses, assisting with implementation including training, and providing ongoing guidance.